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Ordering
1. How do I place an order?2. What types of payment do you accept?3. Can I fax or phone in my order?4. Do you charge sales tax?5. Do you take back orders for out-of-stock items?6. How can I cancel my order?7. How can I change/add to my order?8. Is my order secure?
Returns
1. What is scalezone.com’s Return Policy?2. How do I return an item?
Shipping
1. What shipping methods are available?2. Do you ship to P.O., A.P.O. or F.P.O. Boxes?3. Do you ship outside of the U.S.?4. How are shipping costs determined?5. How do I calculate my shipping costs?6. When will I receive my order?7. What are the additional charges for oversized and heavy items?8. Do you send partial shipments?9. What is the status of my order? Can I track my order?
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